Frequently Asked Questions

Foxli is an all-in-one social media management and automation tool designed to help creators and brands schedule and publish content across multiple platforms from one dashboard.

Yes, we offer a free tier for individual creators to get started with basic scheduling features.

No, you can start with our free plan without entering any credit card details.

Simply click the "Get Started" button, sign up with your email, and connect your social media profiles.

We currently support Instagram, Facebook, YouTube, X (Twitter), LinkedIn, Threads, and Pinterest.

Yes! Our "Post Once, Publish Everywhere" feature allows you to sync your content across all connected platforms in one click.

Absolutely. You can schedule and automate your short-form video content seamlessly.

Yes, you can set your account's default time zone or pick specific times for each post.

Our smart algorithms analyze when your audience is most active and suggest the best times to post for maximum engagement.

Yes, you can edit captions, images, or timing anytime from your Foxli dashboard.

Limits depend on your plan. The Free plan includes 10 posts per month per channel, while our Creator and Team plans offer unlimited scheduled posts.

Yes, you can schedule your first comment (perfect for hashtags) along with your post.

Yes, our "Visual Preview" tool shows exactly how your post will look on each platform.

Foxli runs in your browser on desktop, tablet and phone. There is no separate mobile app at the moment.

This is a star feature of Foxli. Pick an Instagram or Facebook post, set trigger keywords, and Foxli replies to matching comments and sends your link by direct message. You can optionally check that the person follows you first, and see every captured lead in one place.

Yes. We use official APIs and Firebase's secure infrastructure to ensure your data and accounts are protected.

The number of channels depends on your plan: up to 3 channels on the Free plan, and flexible channel scaling (from 1 channel to 50+ channels) on our Creator and Team plans.

Yes, you can invite collaborators and assign roles (Admin, Editor, Viewer) in our higher-tier plans.

Yes, you can upgrade or downgrade your plan at any time from the billing settings.

We accept all major credit cards, debit cards, and UPI (for Indian users).

Foxli offers a 75-Day Risk-Free Onboarding program: Month 1 is 100% free without a card, Month 2 is free with card verification, followed by a 15-day 100% money-back guarantee after your first charge on Day 61. Beyond this initial 15-day refund window, subscriptions are non-refundable.

A failed payment pauses paid features immediately until payment succeeds (there is no grace period). You can update your billing details anytime from settings to restore instant access.

You can cancel anytime via your dashboard settings. You will retain access until the end of your billing cycle.

You will receive a notification with the reason (e.g., disconnected account). You can simply re-authenticate and retry.

No. Once scheduled, our cloud servers handle the publishing even if you are offline.

Social platforms require a token refresh every 60-90 days for security reasons.

Yes, we provide detailed reports on engagement, audience reach, and post performance.

Yes, Creator and Team plan users can export reports as PDF or CSV files.

The fastest way is via WhatsApp (+91-9468961808) or by emailing support@foxli.app.